Customer reviews of Autobahn

By Mark W on 21 January 2019 | Verified purchase

Very professional and friendly service. We purchased a VW beetle convertible from Justin and could not have hoped for a better experience. High standard of vehicles that are well presented. Highly recommended. Thank you

By Lynn R on 19 November 2018 | Verified purchase

Excellent customer service from someone who knows his cars . Delighted with my new second hand VW Polo.

By Ben P on 01 March 2017 | Verified purchase

Purchased a 2007 Golf Match from Autobahn recently, had a problem with the boot central locking not working which was quickly dealt with by Justin himself, and it only took a few minutes. Certainly a far better service than any main dealer I have experienced. Thanks again.

Reply from Autobahn on 02/03/17

Thank you for taking the time to leave us a review .I was happy to help you with this issue, and it was totally my fault not explaining the deadlock feature on the boot locks on mk4 golfs and the key needs to be placed in central position if your using the key in the lock and double click the key remote to open boot hatch kind regards Justin.

By Lorraine C on 19 February 2017 | Verified purchase

Fantastic family run company with no pushy salesman like in the main dealers ! Highly recommend to anyone wanting a quality Volkswagen , will definitely use again when its time to replace my Golf Thanks again

Reply from Autobahn on 02/03/17

Thank you for taking the time to leave us a review Lorraine kind regards Justin

By N M on 15 February 2017 | Verified purchase

I'm over the moon with my new golf drives a dream and what a lovely company to deal with so genuine and all about the customers satisfaction, will Defo be buying my next car there and will recommend to all my friends, thanks again

By Dale S on 12 February 2017 | Verified purchase

Friendly family run business,I felt comfortable and not pressured in any way. I had one small issue which was dealt with swiftly and professionaly.

Reply from Autobahn on 13/02/17

Hi there Dale thankyou for your kind review and even given it seems a while ago now,I hope you are still enjoying the car? and again sorry about the rear washer squirter not working correctly after you purchased the car but we got there in the end. kindest regards justin & Lisa @ autobahn

By Dene T on 06 July 2020 | Purchase not verified

Lovely honest man. I bought a VW Passat estate in 2014 and it has been a amazing car, reliable and just as described when bought. She has now come to the end of her life and even though Justin doesn’t sell the car I would like he has happily given advice on which models will be suitable for my budget. Just wish I could buy off of him again.

By Jodie M on 14 June 2020 | Purchase not verified

Justin was a very lovely man, very paitent, not pushy, and drove back like a dream. Just bought my first Seat ibiza Sport coupe of Autoban/Justin and was a overall lovely experience.

By Kristian B on 10 April 2020 | Purchase not verified

Happy with the car I bought, even if it has few minors defects (nothing serious). Seller was nice and friendly even if he put me under some pressure to buy it as soon as possible. I reccomend this family run bussness.

Reply from Autobahn on 11/04/20

Thank you for taking your time to leave us your review on this lockdown bank holiday Friday on the 2010 polo you purchased from us on the 18/11/2019. We take note that you have had non specific minor faults (nothing major) with your car. From our records we have not had contact with you since your purchase, I have also checked our warranty records and there have been no claims made or contact with Autoguard warranty, so unfortunately it's always hard to help a customer with issues if we have not been informed until they let us know within a review. However, in saying that a 10 year old car can have minor faults. I also have taken note you mention that I put you under pressure to buy the car but from memory I collected you from the station and returned you to the station after viewing the car, then re-collected you again some four days later to collect the car. Therefore I cannot understand how you was put under pressure to buy the car as we simply have, no high pressure sales.

By Joy L on 11 March 2020 | Purchase not verified

Just a few words to say thank you to Justin for all the help and advice given to me in the search for a new car, being a single mother and not mechanically minded Justin took me through the step by step process regarding running costs , reliability and practically car for my needs. Thank you