Customer reviews of Autobahn
At Autobahn we pride ourselves on the great service we provide to our customers.The majority of the cars we retail are Volkswagens here at Autobahn ageing from 2000 to 2014. So our reviews on our cars in some cases are based on cars that are 14 years old at the point of sale, please keep this in mind when reading our reviews and leaving reviews. We sell used Volkswagens not new ones, of course we do our upmost to keep our customers happy but in the real world this cannot always be the case. When leaving us a review please take your time in doing so and if you think we have not be fair or not given you the service you believe you deserve please do not hesitate to call us first. Please do not leave reviews because we will not discount a car to you or because we would not take your car in part exchange or you come to see us without making an appointment and when you arrive the car you have seen has been sold. So if possible please bare this in mind when hitting that review button.
Kind regards Autobahn
Based on 45 customer reviews
Excellent Car Dealer
By Mark W on 21 January 2019 | Verified purchase
Very professional and friendly service. We purchased a VW beetle convertible from Justin and could not have hoped for a better experience. High standard of vehicles that are well presented. Highly recommended. Thank you
Brilliant service, good cars. No hard sell.
By Lynn R on 19 November 2018 | Verified purchase
Excellent customer service from someone who knows his cars . Delighted with my new second hand VW Polo.
Golf Match 1.9 tdi
By Ben P on 01 March 2017 | Verified purchase
Purchased a 2007 Golf Match from Autobahn recently, had a problem with the boot central locking not working which was quickly dealt with by Justin himself, and it only took a few minutes. Certainly a far better service than any main dealer I have experienced. Thanks again.
Autobahn car review
By Lorraine C on 19 February 2017 | Verified purchase
Fantastic family run company with no pushy salesman like in the main dealers ! Highly recommend to anyone wanting a quality Volkswagen , will definitely use again when its time to replace my Golf Thanks again
By N M on 15 February 2017 | Verified purchase
I'm over the moon with my new golf drives a dream and what a lovely company to deal with so genuine and all about the customers satisfaction, will Defo be buying my next car there and will recommend to all my friends, thanks again
Friendly and relaxed
By Dale S on 12 February 2017 | Verified purchase
Friendly family run business,I felt comfortable and not pressured in any way. I had one small issue which was dealt with swiftly and professionaly.
Great experience, honest and trustworthy
By Dene T on 06 July 2020 | Purchase not verified
Lovely honest man. I bought a VW Passat estate in 2014 and it has been a amazing car, reliable and just as described when bought. She has now come to the end of her life and even though Justin doesn’t sell the car I would like he has happily given advice on which models will be suitable for my budget. Just wish I could buy off of him again.
seat ibiza sport coupe
By Jodie M on 14 June 2020 | Purchase not verified
Justin was a very lovely man, very paitent, not pushy, and drove back like a dream. Just bought my first Seat ibiza Sport coupe of Autoban/Justin and was a overall lovely experience.
By Kristian B on 10 April 2020 | Purchase not verified
Happy with the car I bought, even if it has few minors defects (nothing serious). Seller was nice and friendly even if he put me under some pressure to buy it as soon as possible. I reccomend this family run bussness.
Superb Customer Service
By Joy L on 11 March 2020 | Purchase not verified
Just a few words to say thank you to Justin for all the help and advice given to me in the search for a new car, being a single mother and not mechanically minded Justin took me through the step by step process regarding running costs , reliability and practically car for my needs. Thank you
- 01892 832402 07703 039938
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|Monday||09:00 - 21:00|
|Tuesday||09:00 - 21:00|
|Wednesday||09:00 - 21:00|
|Thursday||09:00 - 21:00|
|Friday||09:00 - 21:00|
|Saturday||09:00 - 17:30|
|Sunday||10:00 - 16:00|
VIEWING IS BY APPOINTMENT ONLY, WE WOULD ADVICE ALWAYS TO CALL BEFORE MAKING A LONG JOURNEY TO VISIT US AT AUTOBAHN VW