Customer reviews of Autobahn
At Autobahn we pride ourselves on the great service we provide to our customers.The majority of the cars we retail are Volkswagens here at Autobahn ageing from 2000 to 2014. So our reviews on our cars in some cases are based on cars that are 14 years old at the point of sale, please keep this in mind when reading our reviews and leaving reviews. We sell used Volkswagens not new ones, of course we do our upmost to keep our customers happy but in the real world this cannot always be the case. When leaving us a review please take your time in doing so and if you think we have not be fair or not given you the service you believe you deserve please do not hesitate to call us first. Please do not leave reviews because we will not discount a car to you or because we would not take your car in part exchange or you come to see us without making an appointment and when you arrive the car you have seen has been sold. So if possible please bare this in mind when hitting that review button.
Kind regards Autobahn
Based on 41 customer reviews
Friendly, helpful and trustworthy
By Harry R on 20 April 2018 | Purchase not verified
I bought a VW Golf Diesel 1.9 2006 in May 2017 and found Autobahn's service friendly, informative, and easy to deal with. I've been very pleased with the car's performance over the past year and Autobahn were most useful in providing helpful after sales care for little queries I had since purchase, which for someone like me who isn't a car expert is very reassuring. I would highly recommend anyone to go visit them for a hassle free and no obligation test drive if you're looking for a VW Golf. The car I bought has proven good value and been very reliable and Autobahn would be my irst port of call for future purchases.
A Very Satisfied Customer!
By Mark T on 08 April 2018 | Purchase not verified
Nearly seven years ago I bought a 10-year-old, low mileage Golf from Autobahn. The service was excellent, friendly and efficient. The car was also excellent - it's the best car I've owned, the purchase price was the least I've ever paid for a used car, and I kept it longer than any other car I've owned - I finally traded it in a few days ago. So it's safe to say I'm a satisfied customer!
By Laura B on 28 January 2018 | Purchase not verified
Very impressed with the service at Autobahn- professional, sincere and accommodating. Bought a Golf TDI in great condition and cared for. Really impressed with his service - we’ve not experienced from any other car dealers to date. Would buy from him again.
By Tricia T on 25 May 2017 | Purchase not verified
Was recommended Autobahn by a friend who had purchased her Golf few years prior. Justin is so helpful and friendly nothing too much trouble. Bought my first Golf and have never looked back really lovely car and Justin was a pleasure to do business with. Partner has also since bought his Golf from Autobahn. Would highly recommend.
Very good car and customer service
By Jon H on 19 May 2017 | Purchase not verified
Bought a Mk5 Golf from Justin in Aug 2016, he found the car and price range I required and as soon as I saw the car, I bought it. Supplied with service, valet and new car mats as well as refurbished alloys, looked as good as new. Justin explained the extended warranty but did not push it on me but for piece of mind I took it and low and behold, some 9 months later I had an issue with a warning light which Justin immediately identified as a problem with the ABS pump which he arranged to have replaced after helping me deal with the warranty company, who were also good by the way. Justin's knowledge and experience with VWs is second to none and he'll go the extra mile to help. Would buy from again in the future.
By Gordon I on 02 May 2017 | Purchase not verified
I bought a Polo SD 1.9 a couple of years ago from Autobahn Five Oak Green. Excellent service and a great little car as well. I have had no problems at all and have recently been in touch with Justin who owns the business about another vehicle. I would definitely use him again.
Friendly experience, with peace of mind.
By Tom R on 30 March 2017 | Purchase not verified
My wife and I have bought 2 cars from Autobahn now. Each time I have been extremely please with both the cars and the friendly service throughout the process. The Golfs we have had have been great examples with low mileage and good bodywork, both at a reasonable price. The follow up service is great if you have any quires, and the decent warranty gives you that piece of mind that. I would definitely go back for a third time.
Great customer service, friendly, no pushy sales.
By Becca H on 10 March 2017 | Purchase not verified
I bought a VW Polo from Justin a couple of months ago now. I'd had a Polo for 7 years and was looking for an upgrade since mine had 100,000 miles on the clock and was no longer as reliable as it once was. I went to view cars a few days after Christmas, no pushy sales, he let me browse all the cars I was interested in and gave me info about them. I went to go and view another Polo somewhere else that afternoon and then went back to Autobahn because his cars were in much better condition, had been given a lot more love, he was not pushy at all about securing a sale and was very friendly. I took the Polo for a test drive and was very happy! I went back and put down a deposit, I got the car very soon afterwards and I am still really happy with it. The plastic cap on the drivers side door lock came off and the inspection light came on within the first couple of months and Justin fixed these for me for free. Highly recommended, very happy customer!
Vw Polo 1.9 Tdi Sport
By Gary M on 08 March 2017 | Purchase not verified
Would highly recommend giving Justin a call if your looking for a car.Brought my car from him in Feb 2017 and the car is a total dream.Justin sorted out a couple of things with the car without any problems.He is very very friendly and you are totally at ease when dealing with him.Would definitly use him again. His stock is of the highest quality.
Autobahn Dealer Experience
By Gary K on 10 February 2017 | Purchase not verified
It was a pleasure doing business with you at Autobahn. The vehicle we purchased was exactly as advertised and your knowledge and service is first class. I would not hesitate recommending you or returning in the future.
- 01892 832402 07703 039938
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|Monday||09:00 - 21:00|
|Tuesday||09:00 - 21:00|
|Wednesday||09:00 - 21:00|
|Thursday||09:00 - 21:00|
|Friday||09:00 - 21:00|
|Saturday||09:00 - 17:30|
|Sunday||10:00 - 16:00|
VIEWING BY APPOINTMENT ONLY, WE WOULD ADVICE ALWAYS TO CALL BEFORE MAKING A LONG JOURNEY TO VIST US AT AUTOBAHN VW